Our Covid 19 - Protocol

Although there is no consistent evidence that pets can contract Covid-19. There has been evidence that pets can possibly act as vectors if they have been in close contact with someone that is infectious. For this reason, we have enacted our new social distancing drop off and pick up protocols. We will be wearing a mask and gloves when we collect your pooch, we will also be wearing a mask throughout your dog’s groom. We have increased our regular daily cleaning and disinfecting protocol please see our cleaning protocol below in our forms and policies section. 

DROP OFF

·  Please sanitize your hands.

·  Place dog in VACANT kennel.

·  Remove all collars, harnesses, leashes or personal items and take them with you.

·  Please make sure the kennel is securely closed before you leave.

If you arrive early for your appointment or for pick up please wait inside your vehicle until we notify you. 

PICK UP

·  Please text us when you arrive

·  Wait in your vehicle until we have securely placed your dog inside of the kennel and we have set up the POS system for you.

·  Please sanitize your hands.

·  Pay and collect your pooch.

We will text you 20 mins prior to your dog’s grooming completion time. Please arrive in a timely manner as we book individual time slots for each dog. This also helps us eliminate any potential for cross contamination to occur.

If you or anyone you have been in direct contact with is sick or has traveled outside of the country recently please do not book your pooch in until after your 14-day quarantine is completed. At this time, we will not be accepting cash payments, only e-transfer, square invoice, credit or debit. Please let us know which payment method you prefer upon drop off so we can have the machine disinfected and ready for you.

We are glad to be back, and we have missed all of your pooches terribly!